Credit Hire Service

We Aim to get Non-Drivable Vehicles Back on the Road

Connect with our skilled team to access seamless service. We’re here to help you assess your non-fault accident damage, facilitate your claim, and handle all settlements, ensuring you receive the compensation you deserve. Let us assist you in getting your vehicle back on the road quickly and efficiently.

What is Credit Hire?

Credit hire services are provided to the drivers of non-fault accidents by accident management and credit repair and hire companies in the UK to the consumers claiming on their insurance policy after an accident. The accident management companies provide like-to-like comparable vehicles according to the customer requirements while the vehicles are repaired from the appointed garages.  There is no payment or excess to pay as an upfront. 

When the hire period ends, we will try to recover the hire and repair costs from the insurer of the driver who was responsible for the accident. If the faulty driver’s insurance company admits liability and agrees to pay the hire and repair cost mentioned in the agreement is recovered. The accident management companies do not pay anything and not even the consumer recover all the cost. However, it’s not guaranteed that third-party insurance will pay all the costs.  

If the liability is in dispute and the insurance company refuses to pay, they think the policyholder is not responsible for the road accident, then the cost will be paid by your insurance company. The third-party can dispute liability for many reasons: the policyholder was not in the country, the vehicle was sold before the accident or their mistaken identity.

24/7 claim assistance

Standard Vehicles

No cost to you

Comparable car in 2 hours

Benefits of Using a Credit Hire Company

Most of the individuals think that the insurance companies are the first to contact after an accident. After a non-fault accident, insurance is not the best choice to make a claim. The role of the insurance companies is to sell insurance and manage claims against their insurance policies and not to handle non-fault accident claims against the other insurance companies.

Role of an Accident Management Company

The role of an accident management company is to provide replacement vehicles and to handle all the aspects of the claim after the accident. The service also includes communication with insurance companies, coordination with vehicle repair garages, and offering legal support and guidance.

Why not choose your insurance to process a Claim

The insurance companies sometimes refer the claim to an accident management company to accident management companies to charge a fee. This means that the claim will be transferred to accident management companies that prioritize the insurance volume and do not provide quality services.

The credit hire organizations also provide credit repair services, where they will arrange and pay for your vehicle to be repaired and again claim back from the at-fault party’s insurer. They will arrange a hire vehicle for you by the time your vehicle is repaired.The hire vehicle is similar to your vehicle or equivalent to your vehicle and also arrange credit repair in many cases according to the terms and conditions. 

The accident management company takes care of the whole claims process, from recovery of your vehicle, provision of hire vehicle, vehicle repairs process and communicating with parties involved until they return your vehicle after repairs. In case of a total loss vehicle, they will pay you for the vehicle according to its market value.

Total Loss Vehicles

If the vehicle involved in an accident and is declared total loss, we will instruct the engineers for vehicle valuation and agree a cost for the vehicle to settle the claim. For a total loss vehicle, the market value of the vehicle will be considered. You will be paid by the insurance company of the at fault driver according to the market value of the vehicle.

Problems while dealing with Credit Hire Claims

Sometimes, credit hire and repair claims are complex and difficult to handle. The reasons can be consumer legislation changes, technical allegations, or mitigation of losses requiring the legal services of a solicitor who specializes in the relevant field.  The credit hire claims can sometimes be complicated, with insurance companies raising legal issues such as credit hire agreements.

Credit hire claims are difficult to settle, and insurance companies raise allegations to reduce the cost and hire period so they can compensate and settle. We understand how important it is that our customers get a hire vehicle within 24 hours after the accident. They need to hire vehicles to continue with their day-to-day living and earn without any inconvenience.

Why Accident Claims Assist for a Courtesy Car?

Accident Claims Assist is London’s premier accident claim management and credit hire company. Not only do we provide claim management solutions, but other companies and fleet businesses can also rely on us to hire credit services for their non-faulty parties. We’ll not charge for anything from you, as the faulty party insurer will pay for everything.

Why Choose Accident Claims Assist

Accident Claims Assist is a leading accident management company in the UK that specializes in dealing with credit hire and repair claims. Our technical knowledge and expertise allow us to maintain and provide legal advice. Our experienced team of claims handlers and solicitors with more than 10 years of experience in road traffic accident claims to handle and settle a claim successfully. We will not charge you for the credit hire services and will recover it from the faulty party insurance company.

  • Availability of credit hire vehicle within 24 hours
  • Claims bonus will not be affected
  • You will pay no cost
  • No insurance excess
  • Professional managed claims process
  • Fully Regulated 
  • No Hidden costs or charges
  • 24/7 Roadside Assistance
  • Quick Response

We need to speak to a solicitor who specialize in this field when the insurance company of the at fault driver refuses to pay for vehicle hire and repairs cost. We will pass the claim to the solicitors to act on our behalf, they will contact he faulty drivers’ insurance company for the compensation.

After an accident if you go to your insurance company you will not get all the services if not mentioned in your insurance policy.If you report the accident to your insurance or are looking to claim your insurance company, the premium may increase, and your no-claims bonus will be affected even if the accident was not your fault. The vehicle repairs through your insurance are not quality and are not guaranteed, and they can use recycled parts that are not the manufacturer’s part.
The insurers will recover the cost from the faulty party insurance but not always. Your insurance will be affected if your insurers pay on your behalf.  Your claims bonus will be affected. So, we need to contact the accident management company to handle the claim professionally and in a legal way. They will recover the cost from the faulty party and you do not have to pay anything. 

Unlike your insurer, you can keep your no-claim bonus untouched if you proceed with your claim with an accident claim management company.

Vehicle Fleet

We currently have a large fleet of prestige, standard and PCO vehicles in the UK. Our vehicle fleet includes different types and models of vehicles, ranging from cars, motorbikes and medium-sized vehicles. We also have PCO vehicles available, as well as hybrid and electric vehicles in our fleet. We continually review our fleet to make sure we maintain all types of vehicles to support our customer’s needs. We also have our rental partners all over the UK for cross-hire services if required in peak time.

Courtesy Cars vs Credit Hire

There can be many differences between a courtesy and a hire vehicle. A courtesy vehicle is a standard vehicle provided by a garage short term while they repair your vehicle.
There can be many advantages and disadvantages, such as  

  • If you drive a prestige vehicle you may be provided with a basic vehicle
  • Limited period to use a courtesy vehicle
  • You will get a courtesy car with the repairs approved by your insurance

Benefits of Credit Hire

  • We need to claim on our motor vehicle policy
  • We will get a similar vehicle to our vehicle 
  • You will get a hire vehicle within 24 hours of the accident 
  • You can keep the vehicle until the repair process is completed.
  • In the case of a total loss vehicle, you will get a cheque according to the vehicle’s market value.

We need to speak to a solicitor who specialize in this field when the insurance company of the at fault driver refuses to pay for vehicle hire and repairs cost. We will pass the claim to the solicitors to act on our behalf, they will contact he faulty drivers’ insurance company for the compensation.

After an accident if you go to your insurance company you will not get all the services if not mentioned in your insurance policy.If you report the accident to your insurance or are looking to claim your insurance company, the premium may increase, and your no-claims bonus will be affected even if the accident was not your fault. The vehicle repairs through your insurance are not quality and are not guaranteed, and they can use recycled parts that are not the manufacturer’s part.
The insurers will recover the cost from the faulty party insurance but not always. Your insurance will be affected if your insurers pay on your behalf.  Your claims bonus will be affected. So, we need to contact the accident management company to handle the claim professionally and in a legal way. They will recover the cost from the faulty party and you do not have to pay anything. 

Unlike your insurer, you can keep your no-claim bonus untouched if you proceed with your claim with an accident claim management company.

Frequently Asked Questions

Why do I choose a credit repair service and not insurers?

If you choose a credit repair and hire company to act on your behalf, they will provide like to like hire vehicle, PCO vehicles while your vehicle is repaired. The insurance companies also use the services of credit repair and hire services.

Do I have to attend the court for vehicle repairs?

You will have to attend the court if required. Your solicitor will handle your claim in court on your behalf. 

Does everyone choose credit repair services?

Credit repair help consumers to improve credit scores and resolve credit problems from their past. So anyone can use credit repair services.

Running Out of Vehicles? Call Us for Prompt Credit Hire for Your Business!

Accident Claims Assist is available 24/7 to assist with courtesy car hire for your claim or fleet management businesses.

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