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Credit Hire Service

We Aim to get Non-Drivable Vehicles Back on the Road

Connect with our skilled team to access seamless service. We’re here to help you assess your non-fault accident damage, facilitate your claim, and handle all settlements, ensuring you receive the compensation you deserve. Let us assist you in getting your vehicle back on the road quickly and efficiently.

What is Credit Hire?

Credit hire services are provided to the drivers of non-fault accidents by accident management and credit repair and hire companies in the UK to the consumers claiming on their insurance policy after an accident. Accident management companies provide comparable vehicles like-to-like according to customer requirements while the cars are repaired from the appointed garages.  There is no payment or excess to pay upfront.                                                                                                         

When the hire period ends, we will try to recover the hire and repair costs from the driver’s insurer responsible for the accident. The costs are recovered if the faulty driver’s insurance company admits liability and agrees to pay the hire and repair costs mentioned in the agreement. The accident management companies do not pay anything; not even the consumer recovers all the costs. However, third-party insurance is not guaranteed to pay all the expenses.                                                                   

If the liability is disputed and the insurance company refuses to pay, they think the policyholder is not responsible for the road accident. Your insurance company will pay the cost. The third-party can dispute liability for many reasons: the policyholder was not in the country, the vehicle was sold before the accident or their mistaken identity.

24/7 claim assistance

Standard Vehicles

No cost to you

Comparable car in 2 hours

Benefits of Using a Credit Hire Company

Most individuals believe that insurance companies are the first point of contact after an accident. However, it’s crucial to understand that insurance companies primarily sell insurance and manage claims against their policies. They are not the ones to handle non-fault accident claims against other insurance companies. This understanding can enlighten you about the industry’s function and help you make informed decisions.

Role of an Accident Management Company

An accident management company provides replacement vehicles and handles all aspects of the claim after the accident. The service also includes communication with insurance companies, coordination with vehicle repair garages, and offering legal support and guidance.

Why not choose your insurance to process a Claim

Total loss vehicle

If the vehicle is involved in an accident and is declared a total loss, we will instruct the engineers to value it and agree on a cost to settle the claim. The vehicle’s market value will be considered for a total loss vehicle. The at-fault driver’s insurance company will pay you according to the vehicle’s market value.

 

Problems while dealing with Credit Hire Claims

Sometimes, credit hire and repair claims are complex and challenging to handle. The reasons can be consumer legislation changes, technical allegations, or mitigation of losses requiring the legal services of a solicitor specialising in the relevant field.  Credit hire claims can sometimes be complicated, with insurance companies raising legal issues like credit hire agreements.
Credit hire claims are difficult to settle, and insurance companies raise allegations to reduce the cost and hire period so they can compensate and settle. We understand how important it is that our customers get a hired vehicle within 24 hours of the accident. They must employ vehicles to continue their daily living and earn without inconvenience. 

Why Accident Claims Assist for a Courtesy Car?

Accident Claims Assist is London’s premier accident claim management and credit hire company. Not only do we provide claim management solutions, but other companies and fleet businesses can also rely on us to hire credit services for their non-faulty parties. We’ll not charge for anything from you, as the faulty party insurer will pay for everything.

Why Choose Accident Claims Assist

Accident Claims Assist is a leading accident management company in the UK that specializes in dealing with credit hire and repair claims. Our technical knowledge and expertise allow us to maintain and provide legal advice. Our experienced team of claims handlers and solicitors with over 10 years of experience in road traffic accident claims to handle and settle a claim successfully. We will not charge you for the credit hire services and will recover it from the faulty party insurance company.

  • Availability of credit hire vehicle within 24 hours
  • Claims bonus will not be affected
  • You will pay no cost
  • No insurance excess
  • Professional managed claims process
  • Fully Regulated 
  • No Hidden costs or charges
  • 24/7 Roadside Assistance
  • Quick Response

When the at-fault driver’s insurance company refuses to pay for vehicle hire and repair costs, we must speak to a solicitor specialising in this field. We will pass the claim to the solicitors to act on our behalf; they will contact the faulty driver’s insurance company for compensation.

After an accident, if you go to your insurance company, you will not get all the services if they are not mentioned in your policy. If you report the accident to your insurance company or are looking to claim your insurance company, the premium may increase, and your no-claims bonus will be affected even if the accident was not your fault. Vehicle repairs through your insurance are not of quality and are not guaranteed, and they can use recycled parts that are not the manufacturer’s part.
The insurers will recover the cost from the faulty party insurance, but not always. Your insurance will be affected if your insurers pay on your behalf.  Your claims bonus will be affected. So, we must contact the accident management company to handle the claim professionally and legally. They will recover the cost from the faulty party, and you do not have to pay anything. 

Unlike your insurer, you can keep your no-claim bonus untouched if you proceed with your claim with an accident claim management company.

Vehicle Fleet

Courtesy Cars vs Credit Hire

There can be many differences between a courtesy and a hire vehicle. A courtesy vehicle is a standard vehicle provided by a garage for a short term while they repair your vehicle.

There can be many advantages and disadvantages, such as: 

  • If you drive a prestige vehicle, you may be provided with a basic vehicle
  • Limited period to use a courtesy vehicle
  • You will get a courtesy car with the repairs approved by your insurance

Benefits of Credit Hire

  • We need to claim on our motor vehicle policy
  • We will get a vehicle similar to ours.
  • You will get a hire vehicle within 24 hours of the accident 
  • You can keep the car until the repair process is completed.
  • If your vehicle is a total loss, you will receive a cheque according to its market value.
Frequently Asked Questions

What is a Credit Hire Claim?

What is Credit Hire?

Credit hire refers to a facility offered by accident management companies that allows a non-fault driver to obtain a replacement car on a credit term after a road traffic accident. The accident management company strives to recover the charges from the faulty driver's insurers. 

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Am I Entitled to have a Replacement Car after an Accident?

Many of us depend heavily on cars, especially if we live in a rural area or with few public transport facilities. Luckily, many insurance companies will offer you a standard courtesy car after an accident so that you can continue to stay on the road. At the same time, your vehicle is being repaired.
Replacement vehicle eligibility includes all types of vehicles, including cars, motorbikes, PCOs, and commercial vehicles, according to your needs. Drivers usually remain eligible to keep the replacement vehicle until their repair claims are settled. A replacement vehicle is available the same day after the accident.

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Can I get A Replacement vehicle if the liability is not Admitted?

A common question in such cases is whether you can obtain a replacement car when the other driver’s insurers do not admit liability. This uncertainty can add stress to an already complex situation. We will search the factors that determine entitlement for a replacement car, the role of the insurance provider, and the steps you can take to secure mobility even when liability is not decided.
However, some points can be clarified, such as when both parties are responsible for the accident. In such cases, liability remains in dispute.

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What is the Car Repairs process in a Fault Accident Claim?

In the unfortunate event of a road traffic accident, understanding how to handle the process of getting your vehicle repaired can be unsettling. If you are declared at fault, you must know your duties, how to manage vehicle repairs, and what costs you can expect. We will have a transparent process for vehicle repairs in an at-fault accident compensation claim.
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Credit Repair Funding & How this works?

What is Credit repair?

Credit repair is a process offered by claims or accident management companies to make life easier.

An accident claim management company offers a credit repair facility if your vehicle was damaged in a non-fault accident.

Most of us depend on our vehicles for our daily activities; having a damaged vehicle can instantly affect our lives and other activities. What will you do while you wait for the car to be repaired?

If your vehicle has been damaged during a road accident that was not your fault, the entire process can be time-consuming and stressful. What are you going to do without your vehicle? That is where credit hire and credit repair jump in.

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Do I Need to Place My Car in Storage After an Accident?

Vehicle storage is a unit specifically designed to provide a roof for a car or other type of vehicle. It can be compared with a garage or parking space you rent within a storage facility. Depending on the storage company and unit you select, vehicle storage has benefits like an on-site security unit with gated access and climate control.

There are four types of vehicle storage units:

  1. Parking spaces
  2. Covered spaces
  3. Shared indoor storage
  4. Personal units

The various vehicle storage unit types vary in price and facility. Choosing the type of storage best suited for your vehicle is essential, especially if it is valuable or antique.

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What is the Criteria for a Credit Hire or Car Replacement Service after a Non-fault Accident?

Credit Hire Service

Credit hire is a service that allows individuals involved in non-fault accidents to receive a replacement car at no upfront. The service is designed to ease the inconvenience caused by road traffic accidents, ensuring you remain mobile while your vehicle is with the repairer. Let’s look into how credit hire works, benefits, and how you can avail of these services in the UK.

Car Hire Claim After Non-Fault Accident

The process can be simple if you want to claim vehicle hire after a road accident. Depending upon the accident circumstances, you may be eligible to claim car hire after a road accident and claim the cost from faulty driver’s insurance. In some situations, the incorrect driver’s insurance may offer you a hire car directly.

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Can I Make a Claim for Credit hire Replacement car against my Insurance provider?

In the elaborate car insurance environment, understanding your rights and options can be unsettling, especially when it comes to credit-hire replacement cars in the UK. A common question many drivers think after a road traffic accident is: Can I claim a credit hire replacement car against my insurance provider? We will explain every point you need to understand about this process, ensuring you are well-furnished to make own decisions.

Understanding Credit Hire Replacement Car

A credit hire replacement car is provided by a credit hire organization to a driver whose vehicle is unroadworthy due to an accident, theft, or maintenance. This facility allows drivers to continue their daily activities without the stress of being without a vehicle. Credit hire agreements usually become operative when a car is damaged or declared a write-off and for non-fault accidents.

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If My claim is unsuccessful, will I have to pay the Replacement Car or Credit hire charges to the Replacement Car provider?

Understanding Credit Hire

Credit Hire is when a temporary replacement car provided by a Credit Hire company in the event of a non-fault accident, and the credit hire company funds the car hire during the time your vehicle is being repaired.  The credit hire company will then claim the hire replacement car cost back from the at-fault driver's insurance. 

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How can I get the Estimates on my Vehicle Damage and Value of the Repairs to be Completed?

When your vehicle has damages, whether from a road accident, weather conditions, it's important to inspect the extent of the vehicle damage and determine the cost of vehicle repairs. Understanding how to get accurate repairs estimate not only helps you make right decisions but also enables you to budget. Here, we will explore the steps to get reliable repairs estimate for vehicle damage and the cost of repairs needed to restore your vehicle.

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Can I get a Replacement Car After an Accident for Only the repair duration?

In the UK, if your vehicle needs repairs, you may be eligible for a replacement car for the period of the repairs, especially after a non-fault accident, but it relies on your insurance coverage and the circumstances of the accident. 

Accident Claims Assist provides a temporary replacement car facility to get drivers back on the road after an accident. In the UK, drivers involved in a non-fault accident may be eligible to use a replacement car after an accident. The replacement car eligibility often includes all vehicle make & model from prestige vehicles, pco vehicles, motorbikes, vans, and commercial vehicles. Drivers remain eligible to keep the replacement car until their vehicle repairs claim is settled.

Replacement vehicles are available on the same day after an accident throughout the UK.

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Can I Instruct an Estimate of Vehicle Repairs Cost?

Introduction

When your vehicle is involved in a road traffic accident or requires maintenance due to depreciation, obtaining an estimate of vehicle repair costs is a necessary step in the process. Many vehicles’ owners question if they have the right to instruct repairs estimate by themselves, rather than depending solely on insurance providers, garages, or car repair shops. In this article we will discover the possibility of instructing an estimate of vehicle repair costs, the methods available, and its advantages and disadvantages.

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What is car storage, and when is it required to place a car in storage?

What car storage refers to?

In the UK, a car storage refers to a storage facility for securing vehicles in a safe and indoor, environment for short or long terms.

Car storage unit is a suitable solution for protecting your car from weather, theft, and damage. With options ranging from outdoor spaces to climate-controlled garages, it safeguards your vehicle so that it remains in good condition. Whether for short or long-term storage, professional storage facilities offer flexibility and peace of mind.

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Am I Able to Make a Credit Hire Claim for a Replacement Car Myself?

When you are involved in a road accident that was not your fault, one of the many questions you face is finding a way to get back on the road. If your vehicle is damaged and needs repairs, and you are not at fault, you may be eligible to make a credit hire claim for a replacement vehicle. We will help you understand the complexities of credit hire claims, how to handle the entire process yourself, and the potential consequences to avoid.

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Running Out of Vehicles? Call Us for Prompt Credit Hire for Your Business!

Accident Claims Assist is available 24/7 to assist with courtesy car hire for your claim or fleet management businesses.

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