A road accident is when one or more vehicles are involved. Road accidents are uncertain and have a major effect on our daily life. An accident can be a non-fault accident or a fault accident. In a non-fault accident, the driver of the other vehicle is liable for the accident.
An Accident Management Company plays an important role in claims management. The accident management company allows the non-fault driver to focus on his recovery and focus on getting back on the road. The company acting on behalf of a non-fault driver will manage and handle the claims, including vehicle repairs and the other overheads of the claim.
How Accident Management Company Works
An accident management company provides end-to-end services after an accident. These companies manage and handle the whole claim from claim submission to the settlement stage. Hey will communicate with the at-fault driver’s insurance company, negotiate offers and settle the claim.
Accident Management Companies deal with multiple claims in a well-organized, reduce downtime, and make sure that individuals are back on the road without any hassle. In the UK, Accident Management Companies are regulated by the Financial Conduct Authority. This ensures they operate legally and professionally when managing claims and communicating with insurers.
An Accident Management Company provides widespread services to deal with all the overheads of a claim. The services include:
- Report Accident: After an accident, the non-fault driver contacts the accident management company to inform them about the accident and provide them with all the evidence.
- Vehicle Recovery & Storage: The company arranges for vehicle recovery and makes sure that your vehicle is transported to an approved repairer or garage.
- Hire Vehicle: The company will provide you with a replacement vehicle like your own vehicle until they deal with your vehicle repairs. You do not have to pay any charges for the replacement vehicle.
- Claims Handling: They handle all the correspondence with the insurers, including claims management for vehicle repairs and personal injury.
- Legal Support & Guidance: Accident management companies also assist and guide with claims, confirming that all costs and expenses are recovered from the at-fault driver insurers.
Accident Management Company vs Insurance Company
We can have many benefits of using an accident management company instead of going through your insurance company, such as that they often hold unnecessary increases in insurance premiums or the no-claims bonus.
We can compare the services offered by an accident management company and the insurance company:
Accident Management Company Services:
- Un-effected Insurance Premium: After a non-fault accident, the claim is handled by an accident management company, leaving your insurance premium un-effected.
- End-to-End Claim Service: The company provides end-to-end services and deals with every step of the claim, from vehicle recovery to repairs and personal injuries.
- No Legal and Financial Risk: The accident management company is instructed to handle any legal consequences, confirming all damages, costs and losses are recovered by the at-fault driver’s insurance.
- No Policy Excess: The accident management company does not need an excess to start the claim. They do not claim on your policy.
- Experienced Claim Handlers: Our team of experienced and dedicated claims handlers to assist you through the full process and keep you updated.
- No Win, No Fee: An Accident or Claims Management Company deals with your non-fault accident claim on a no-win, no-fee basis. You do not have to pay a single penny from your pocket even if you lose the claim.
- 24/7 Roadside Recovery: The company will provide you with 24/7 roadside assistance and vehicle recovery services. If your vehicle is not drivable, we will transport your vehicle to the garage for repairs.
Insurance Company Services:
- Insurance Premium:
After a non-fault accident, if you speak to your insurance to inform them about the accident, this could affect your no-claims bonus or result in higher insurance premiums.
- Insurance Excess:
After a non-fault accident, your insurance company will charge you a policy excess to claim.
Accident management companies offer a comprehensive service, providing peace of mind and helping you avoid additional insurance costs.
- No Claims Bonus
Processing a claim through your insurance company will affect your no-claim bonus.
- Lower Quality Repairs
The insurance company offers low-quality vehicle repairs to reduce labour and replaced parts costs. The vehicle repairs are not according to the standards or low-quality parts that can affect the vehicle’s value, warranty and performance.
- Replacement Vehicle
A standard courtesy vehicle will be provided to you by your insurers while your vehicle is repaired. On the other hand, the accident management company will provide a replacement vehicle according to your specifications or like your own vehicle.
Legal Support: Your insurance company will prefer cost saving over customer experience. An accident management company provides the best solutions and guides on every step.
Get your Replacement Vehicle through Accident Claims Assist
After a road accident, your vehicle is off the road; throughout the whole process, you will have a comparable replacement vehicle. While we are handling your claim, you do not have to pay any excess and cost. Our dedicated and experienced team is here to help you with a like-for-like replacement vehicle that matches your requirements.
Accident Claims Assist will ensure you are never left without a vehicle, you will receive one that matches your own, or one tailored to your specifications. We have all types of vehicles in our car fleet, like PCO vehicles, Prestige and standard vehicles. We will provide you with a comparable replacement vehicle that matches the size and specifications of your vehicle.
Why Choose Us?
- Fast Settlements – We expedite claims to make sure you get according to your losses, vehicle damages, and injuries.
- No Upfront Charges – All services are provided to you at no cost; you do not have to pay any fee, and we recover the cost from the at-fault party insurance.
- End to End Services – We handle your entire claim for vehicle recovery to repairs and injury compensation.
- Widespread Coverage – Our Accident management company is widespread in the UK.
- Legal Support: We provide professional legal guidance throughout the claims process.
- 24/7 Roadside Assistance: We provide 24/7 roadside assistance to our valuable customers.
Contact Us Today
Get fast, reliable support for all your accident management needs. Whether you’re in London, Birmingham, or elsewhere in the UK, we’re ready to help. Contact us now on 0203 642 8857 to start your claim and experience because we’re the leading accident management company in the UK.
You can also email us at claims@accidentclaimsassist.co.uk for more information and assistance.
Frequently Asked Questions
- What is a replacement vehicle?
A replacement vehicle is a temporary vehicle provided to you within 24 hours by an accident management company while your vehicle is repaired. You can also contact your insurance company for a replacement vehicle.
- Can I withdraw my vehicle claim in the UK?
As a policyholder, it is your legal right to withdraw or cancel your claim at any stage before settlement.
- Does a replacement vehicle mean a courtesy vehicle?
A replacement vehicle is more flexible in terms of requirements and duration of use, and you can always have a vehicle according to your specifications and needs. A courtesy vehicle is a standard vehicle provided by your insurers or the garages for temporary use.
